Terms of Service
TERMS OF USE — OVERVIEW
This website is owned and operated by Unknown Pattern (Pty) Ltd (“Unknown Pattern”, “we”,
“us”, “our”). All references to “we,” “us,” and “our” refer solely to Unknown Pattern Clothing
and its authorized operations.
These Terms of Use govern your access to and use of this website, including all content,
products, services, tools, and features made available through it.
By accessing this website or purchasing from us, you enter into a legally binding agreement with
Unknown Pattern and agree to comply with these Terms of Use in full.
ACCEPTANCE OF TERMS
By using this website in any way, you confirm that you have read, understood, and agreed to
these Terms of Use. If you do not agree to these Terms, you must not access or use this website
or any of its services.
Use of this website is strictly conditional on acceptance of these Terms.
SCOPE OF APPLICATION
These Terms apply to all users of the website, including visitors, customers, and any individual
who accesses, browses, interacts with, or purchases from the site. Accessing any part of the
website constitutes acceptance of these Terms.
We reserve the right to update, revise, or replace these Terms at any time. Any changes will take
effect immediately upon being published on this website. It is your responsibility to review these
Terms regularly. Continued use of the website after changes are posted means you accept the
updated Terms.
Any new features, tools, products, or services introduced on this website will automatically be
subject to these Terms of Use.
This website is powered by Woocommerce, which provides the technical infrastructure for
online store functionality and transactions. Woocommerce operates as a platform provider only
and does not control, manage, or take responsibility for Unknown Pattern’s products, pricing,
policies, or customer service.
SECTION 1 — ONLINE STORE TERMS
By accessing this website or purchasing from Unknown Pattern (Pty) Ltd (“Unknown Pattern”,
“we”, “us”, “our”), you confirm that you are legally capable of entering into binding agreements
under the laws of your jurisdiction.
Where you are below the age of majority in your country or region, you may only use this
website or make purchases with the consent and supervision of a parent or legal guardian. By
permitting such use, the responsible adult assumes full legal responsibility for all activity
conducted on this website.
You agree to use this website and any products or services obtained from us solely for lawful
purposes. You may not use our products, services, or website in any manner that violates
applicable laws or regulations in your jurisdiction, including but not limited to intellectual
property, consumer protection, or cybercrime laws.
You are strictly prohibited from introducing, uploading, or transmitting any malicious code,
viruses, worms, malware, or any other technology intended to disrupt, damage, or interfere with
the operation, security, or integrity of this website or any related systems.
Any breach of these Terms constitutes a material violation of the agreement between you and
Unknown Pattern and may result in immediate suspension or termination of your access to the
website and services, without prior notice and without prejudice to any other legal remedies
available to us.
SECTION 2 — GENERAL CONDITIONS
We reserve the full right to refuse access to, restrict, or terminate any individual’s use of the
website or services at any time, for any reason, without obligation to provide notice or
justification, where such action is deemed necessary to protect the business, its systems, or its
users.
You acknowledge that while visiting or interacting with this website, certain technical processes
may occur in order to enable functionality, security, and performance. This may include the
transmission of data across networks and systems operated by third-party infrastructure
providers. Payment information is processed securely through encrypted channels via authorized
payment processors and is not stored in unencrypted form by Unknown Pattern.
You agree not to engage in any conduct that interferes with, exploits, reproduces, duplicates,
copies, sells, resells, or commercially exploits any part of the website, services, products,
content, or access to the platform without prior written authorization from Unknown Pattern.
All access rights granted under these Terms are strictly limited, non-transferable, and subject to
full compliance with these Terms of Use. Any unauthorized use constitutes a material breach and
may result in immediate suspension or termination of access to the website and services, without
prejudice to any other legal rights or remedies available to Unknown Pattern.
Headings used within these Terms are included solely for structural reference and have no legal
effect on the interpretation, scope, or enforceability of any provision.
SECTION 3 — MODIFICATIONS, AVAILABILITY AND
PRICING
We reserves the right to update, modify, pause, or discontinue any product, service, content, or
feature on this website at any time without prior notice.
Prices may change without notice. Sometimes fabrics cost more. Sometimes the universe does
strange things. Either way, the price displayed at checkout is the price that applies to your order
at the time of purchase.
We do not guarantee continuous availability of any product, collection, drop, colourway, or
service. If something disappears, it is not necessarily personal, plus we will not be liable for any
loss, inconvenience or third-party claims resulting from product unavailability, pricing changes,
suspended services, or discontinued items.
Continued use of this website constitutes acceptance of these conditions.
SECTION 4 — PRODUCTS AND AVAILABILITY
Certain products released by us may be available exclusively through this website and may be
produced in limited quantities. Once a product, drop, or collection is sold out, it may not return.
Some things are temporary by design.
All purchases remain subject to our applicable Return and Refund Policy.
We make reasonable efforts to display products, colors, prints, and materials as accurately as
possible. However, actual appearance may vary depending on device settings, screen quality,
lighting, or whether your brightness is permanently set to “cinematic mode.”
We reserves the right to:
• limit or refuse sales to any individual, region, or jurisdiction;
• restrict purchase quantities;
• modify pricing, product details, or availability at any time; and
• discontinue any product or collection without notice.
We do not guarantee that products, services, or website content will meet personal expectations
or remain continuously available. If minor errors, delays, inaccuracies, or technical issues may
occur , we guarantee you that can be corrected IMMEDIATELY. And continued use of the
website constitutes acceptance of these conditions.
Any misuse of the website, attempted exploitation of pricing errors, resale abuse, fraudulent
activity, or interference with product releases may result in cancellation of orders and restriction
of future access to our services.
SECTION 5 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders
that appear fraudulent, duplicated, automated, or intended for unauthorized resale.
You are responsible for providing accurate, complete, and current billing, shipping, and account
information for all purchases made through this website. Incorrect or outdated information may
result in delayed processing, cancelled orders, or delivery issues.
If an order is modified or cancelled, we may attempt to notify you using the contact information
provided at checkout. Keyword: attempt.
We may contact you using the details provided at checkout if an issue arises with your order. If
your email address looks like it was created during a FIFA rage quit in 2017 and is never
checked, communication may become difficult.
Any attempt to misuse the website, manipulate orders, or bypass purchasing limits may result in
order cancellation and restricted access to our services
SECTION 6 — OPTIONAL TOOLS, THIRD-PARTY LINKS
AND EXTERNAL SERVICES
We may provide access to third-party tools, integrations, websites, content, products, or services
that are not owned, controlled, or operated by us.
All third-party tools and services are provided strictly on an “as is” and “as available” basis,
without warranties of any kind. We do not review, monitor, endorse, or guarantee the accuracy,
reliability, or performance of any third-party offering.
You acknowledge and accept that your use of any third-party tools or services is entirely at your
own risk. You are solely responsible for reviewing and agreeing to the applicable terms and
policies of any third-party provider before engaging with their services. If it breaks, lags, or
behaves unpredictably, that outcome remains outside our responsibility.
Third-party links on this website may direct you to external websites that are not affiliated with
us. We are not responsible for the content, accuracy, availability, or practices of any external site,
nor do we assume liability for any loss, damage, or dispute arising from your interaction with
them.
Any transactions, purchases, complaints, or disputes relating to third-party goods or services
must be directed to the relevant third-party provider. We do not mediate or resolve third-party
issues.
We may introduce new tools, features, or services from time to time. All such additions are
automatically governed by these Terms of Use upon release, and continued use constitutes
acceptance.
SECTION 7— USER CONTENT, FEEDBACK AND
SUBMISSIONS
We my receive submissions from you, including feedback, ideas, suggestions, designs, concepts,
proposals, contest entries, or other materials (collectively, “User Content”), whether sent
voluntarily or in response to a request.
By submitting User Content to us, you grant Unknown Pattern a perpetual, worldwide, royalty
free, irrevocable right to use, reproduce, modify, publish, distribute, and adapt such content in
any format, without restriction and without obligation to compensate, acknowledge, or respond.
We are under no obligation to treat any User Content as confidential, and we are not required to
return, review, or respond to any submission. If you send us ideas expecting feedback, we
appreciate the enthusiasm—but silence may still be the answer.
We reserve the right, but are not obligated, to review, edit, remove, or refuse any User Content
that we determine, in our sole discretion, to be unlawful, offensive, infringing, abusive,
misleading, or otherwise inconsistent with these Terms.
You are solely responsible for any User Content you submit. You represent and warrant that your
submissions do not infringe on any third-party rights, including intellectual property, privacy, or
proprietary rights, and do not contain unlawful material, malware, or misleading identity claims
(including pretending to be someone more interesting than yourself).
We assume no liability for User Content submitted by you or any third party, and we do not
endorse or verify the accuracy of such content.
SECTION 8 — PERSONAL INFORMATION
We process all personal information in accordance with our Privacy Policy,
which governs how your data is collected, used, and stored.
By using this website, you acknowledge that your personal information will be handled under
that Privacy Policy[make it click link] and agree that it forms part of these Terms of Use.
If you choose not to read it, that is your decision, but it does not affect its application or
enforceability to you as a user.
You are responsible for maintaining the confidentiality of your account information and login
credentials. We are not responsible for weak passwords or security choices that resemble
“123456” or “Unknown123”or your birthday, the problem may be you. We are not responsible
for privacy decisions that involve sharing passwords, accounts, or personal details like they are
group chat memes.
Continued use of this website constitutes acceptance of the Privacy Policy[make it click link].
SECTION 9— PROHIBITED USES, SERVICE DISCLAIMER
& LIMITATION OF LIABILITY
We do not play games with access. This website is provided strictly for lawful use under these
Terms of Use.
PROHIBITED USES
You are strictly prohibited from using this website or its content for anything illegal, abusive,
deceptive, harmful, or disruptive. That includes breaking laws, breaking systems, breaking
people’s peace, or trying to “see what happens if I just…”
You may not hack, scrape, spam, impersonate, distribute malware, collect data without
permission, infringe intellectual property rights, or interfere with the security or normal operation
of this website.
In plain terms: if it looks like trouble, acts like trouble, or requires you to ignore common sense
to justify it — it’s prohibited and this is a clothing website, not a testing environment for
questionable decisions or if your plan involves chaos, shortcuts, or “let me just try something,” it
is not permitted.
We reserve the right to terminate or restrict access immediately, without notice, where prohibited
use occurs or is suspected.
DISCLAIMER OF WARRANTIES & LIABILITY
This website is provided on an “as is” and “as available” basis. No guarantees are made that it
will be uninterrupted, error-free, secure, or always available when you feel like checking out. If
you’re expecting perfection every time, the internet itself would like a word.
We do not guarantee accuracy, reliability, or specific results from using this website or any
services or products. Access may be changed, paused, or discontinued at any time without notice.
You agree that availability is not a promise — it’s a condition that can change.
To the maximum extent permitted by law, Unknown Pattern, including its directors, employees,
contractors, affiliates, and service providers, will not be liable for any loss, damage, or claim
arising from your use of this website or products.
This includes direct, indirect, incidental, or consequential damages — even if someone warned
you it could go wrong. Where liability cannot legally be excluded, it is limited to the maximum
extent permitted by applicable law. Access to this website is conditional upon compliance with
these Terms.
Breach of any section constitutes grounds for immediate restriction or termination of access
without prior notice.
SECTION 10 – TERMINATION (ENFORCEABLE CONTRACT TERMS)
This Agreement remains fully effective until formally terminated under these Terms.
Termination may occur in the following ways:
1. Termination by You
You may terminate this Agreement at any time by:
• Ceasing all use of the Services; and/or
• Providing clear notice that you no longer wish to be bound by these Terms.
Termination does not erase any obligations already incurred prior to the termination date.
2. Termination by Us
We reserve the right, in our sole and absolute discretion, to terminate or suspend this Agreement
immediately and without prior notice if:
• You breach any provision of these Terms; or
• We reasonably suspect non-compliance or misuse of the Services.
Upon termination, access to the Services (in whole or in part) may be revoked without liability to
us.
3. Survival of Obligations
All rights, obligations, and liabilities that arose before termination remain fully valid and
enforceable after termination, including payment obligations and any accrued responsibilities.
4. Final Liability Clause
Termination does not cancel outstanding amounts owed. You remain responsible for all charges,
damages, or liabilities incurred up to and including the termination date.
In simple terms : No drama. No loopholes. No “I didn’t know.” Just clean exit rights with
enforceable consequences that survive the goodbye,
SECTION 11 — INDEMNIFICATION
We operate this website under the condition that you accept full responsibility for your use of it.
You agree to indemnify, defend, and hold harmless Unknown Pattern, including its directors,
employees, contractors, affiliates, partners, and service providers, from any claim, liability, loss,
or demand arising out of your breach of these Terms of Use, violation of any law, or
infringement of any third-party rights.
In plain terms: if your actions create legal smoke, you don’t get to blow it back into our house.
We do not accept responsibility for consequences caused by your misuse of the website, your
decisions, or your failure to comply with these Terms.
This indemnification applies to all claims, including legal fees, damages, and related costs, to the
fullest extent permitted by law.
SECTION 12 – SEVERABILITY (ENFORCEABILITY FIRST)
If any part of these Terms is found to be unlawful, void, or unenforceable, that finding applies
only to the specific provision in question and only to the extent required by applicable law.
The invalid portion is automatically severed and replaced, where possible, with an enforceable
interpretation that most closely reflects its original intent. All remaining provisions remain valid,
binding, and fully enforceable.
In plain terms: if one rule can’t stand, the rest of the system doesn’t pause for commentary or
negotiation—it keeps operating.
If one clause gets struck down, we don’t scrap the whole agreement like a bad punchline—we fix
the line and keep the show running. The rest of the Terms remain fully active, binding, and
enforceable against you as if nothing ever broke.
No provision failure affects the validity, enforceability, or operation of any other part of these
Terms.
SECTION 13– GOVERNING LAW
Let’s make this simple— This agreement does not travel. It does not reinterpret itself. It does not
“depend on where you read it from.” , there is no “I didn’t know.”
These Terms are not floating in some internet fantasy land. They are anchored, enforced, and
interpreted strictly under the laws of the Republic of South Africa.
So if there’s a dispute, confusion, or someone suddenly discovers a new opinion after
checkout—South African law takes the wheel. Not vibes. Not assumptions. Not screenshots.
Law.
By using the Services, you agree that the courts, rules, and legal structure of South Africa have
final say—no remix, no alternate universe version, no comedy special interpretation.
SECTION 14– ENTIRE AGREEMENT (FINAL AUTHORITY
CLAUSE)
Let’s be clear in plain terms—this isn’t a “memory-based agreement.” This is a written one. If
it’s not written here, it’s not part of the deal. Period.
No one gets to revive old conversations, forgotten emails, or “I swear you said” moments. Once
this Terms of Service exists, it replaces everything that came before it—fully and completely.
Prior chats, drafts, and interpretations don’t survive contact with this document.
And here’s the part people always test: just because we didn’t enforce a right yesterday doesn’t
mean it disappeared. That’s not a waiver—that’s us choosing timing. The right still exists, fully
intact, ready to be enforced when necessary.
Everything governing your use of the service lives in this agreement and any official policies we
publish. Nothing outside of it counts. Not side messages, not verbal assurances, not
interpretations you preferred at the time.
And if there’s any confusion in wording, it doesn’t get twisted against us. It gets read in a way
that keeps the agreement enforceable and operational—because this contract is built to function,
not to debate itself.
Bottom line: if it’s not in writing here, it doesn’t exist. Full stop. No detours, no alternate
versions.
SECTION 15 – CHANGES TO TERMS OF SERVICE
We may update, revise, replace, or amend these Terms at any time, at our sole discretion, by
posting the updated version on our website. The version displayed on the website is the
controlling and enforceable agreement.
We change the Terms whenever we need to. They live online, not in your feelings. If you keep
using the service after the update drops, that’s you signing again—no pen, no ceremony, just
participation. If you didn’t read them, that’s between you and your scroll finger
It is your responsibility to monitor the Terms for changes. Continued access to or use of the
website or Services after any modification constitutes binding acceptance of the updated Terms
without exception or dispute.
SECTION 16 – CONTACT INFORMATION
Look, if you’ve got questions about these Terms of Service, this isn’t a street conversation—it’s
a directed legal channel situation.
All enquiries must be formally submitted to store@unknownpatternclothing.com. That is the
only recognised point of contact for anything relating to these Terms.
If it didn’t go through that inbox, it didn’t happen. No email, no record. No record, no obligation.
That’s how enforceability works here—clean, tracked, and non-negotiable.
Everything else is just talk.